Introduction
glistenix-maid ("we", "our", "us") is committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.
Information We Collect
We collect information that you voluntarily provide to us when you:
- Submit an enquiry through our contact form
- Request information about our services
- Book a service with us
- Communicate with us via email
The personal information we collect may include:
- Name
- Email address
- Information about your pet
- Service preferences
- Any additional information you choose to provide
How We Use Your Information
We use the information we collect to:
- Respond to your enquiries and communicate with you
- Provide and manage our pet care services
- Send you service-related communications
- Improve our website and services
- Comply with legal obligations
Legal Basis for Processing
We process your personal data on the following legal grounds:
- Consent: When you have given us explicit consent to process your data
- Contractual necessity: When processing is necessary to perform a contract with you
- Legitimate interests: When we have a legitimate business interest that does not override your rights
- Legal obligation: When we are required by law to process your data
Data Retention
We retain your personal information only for as long as necessary to fulfil the purposes for which it was collected, including to satisfy any legal, accounting, or reporting requirements. When your data is no longer required, we will securely delete or anonymise it.
Data Sharing
We do not sell, rent, or trade your personal information to third parties. We may share your information with:
- Service providers who assist us in operating our business
- Professional advisers such as lawyers or accountants
- Government authorities when required by law
Your Rights
Under data protection legislation, you have the right to:
- Access the personal data we hold about you
- Request correction of inaccurate data
- Request deletion of your data
- Object to processing of your data
- Request restriction of processing
- Data portability
- Withdraw consent at any time
Data Security
We implement appropriate technical and organisational measures to protect your personal information against unauthorised access, alteration, disclosure, or destruction. However, no method of transmission over the Internet is completely secure, and we cannot guarantee absolute security.
Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date.
Contact Us
If you have any questions about this Privacy Policy or our data practices, please contact us at:
glistenix-maid
47 Bramley Gardens
London, SW15 3QT
United Kingdom
Email: [email protected]